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In this Discussion
- Ammit May 2019
- BellaVoce May 2019
- ChrystalBlues May 2019
- MamaMiaStables May 2019
- Seaswell May 2019
Mobile issue with menu tab?
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Has anyone else had issues on mobile with the striped menu tab on the home page? I can access forums and my main page due to bookmarks, but currently not my stables or anything since I can’t open the menu tab to go to the “my barns” page. Has anyone else had this problem? Did anyone manage to find a way to fix it? Thanks!
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Click on the My Stable tab and you should be able to get to your barns from there. (I'm on my phone as well.)
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I can’t access the my stable tab because the button to bring up the menu (top right, series of horizontal lines) illuminates when I select it, but doesn’t launch the menu itself
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It just opens when I click it. Hold press? Double click? I can't even get it to highlightNeed to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
I’ve tried hold pressing and double clicking on mobile. I still can’t get the nav page to launch. I will try again on a laptop if I have access to one later, but it’s super frustrating because I can’t get to my pastures, or buy more hbs, since I can’t reach the upgrade/pasture etc pages
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Try restarting your phone.45120
Check out Seaswell Fancy LC chat for mixed fantasy studs. -
@seaswell I have unfortunately tried that already :( no dice
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I can't remember how to clear cookies on a phone. But I'm pretty sure the problem is in your browser. I've run into it before.45120
Check out Seaswell Fancy LC chat for mixed fantasy studs. -
It does sound like you have old cache or cookie issue that needs cleared.Need to contact me? Read this first. Only send me a PM for PayPal issues or if I ask you to. Otherwise, make a forum post. You will get a better faster answer by making a post.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
If you are currently on a page, in the bar at the top there should be an area you can select for page options. In this go to settings(or something similar). Once there it should give an option to clear private data, that's what you want to select to clear cookies and cache. I run off of Firefox, but it should be similar for most search engines.
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Ah, you’re all awesome! Clearing the cache did work perfectly. Thank you!Thanked by 1Ammit


















